How can Georgia improve its public services?
Six regulations for strong and effective governance

With the goal of better serving Georgian citizens, the Government of Georgia is starting to implement six major regulations that will improve the transparency and efficiency of the public administration.

Here is a list of regulations Georgia should implement within the Open Government Partnership 2016-2017 Action Plan.

1. To adapt the services provided by the Public Service Hall to meet the needs of people with disabilities.
2. To introduce a single health management information portal system.
3. To launch an electronic licensing system in the field of use of natural resources.
4. To create a web portal for energy sector spatial data.
5. To create an ecosystem for innovations; to create an e-portal for state property registration and disposal.
6. To create and adopt the Environmental Assessment Code, as a way to ensure a safe environment. An alternative line for connecting to 112 (Georgia’s emergency response centre) will also be introduced; also local councils will be developed to avoid crime.

At the same time regulations will be amended to improve Corporate Social Responsibility (CSR) in Georgia. CSR involves organisations looking at their impact on society and considering their responsibilities.

The Georgian Government has been implementing the public administration reform since 2014, with the ultimate goal to create a more transparent and efficient public administration system.
 The public administration reform was the common goal of Georgia and the European Union (EU) under the EU-Georgia Association Agreement, which signed by both sides in June 2014.

The governance reform was also part of the Georgian Government’s four-point reform agenda, introduced this year to develop the country’s economy.

Recently Georgia and the EU signed the €30 million grant agreement that will support the implementation of the governance reform in Georgia.

The United States Agency for International Development (USAID) was also helping Georgia establish transparent and accountable governance.